Document what happened. Manage what happens next.
Keep incident information organized through reporting, review, evidence connections, and appropriate follow-up.
Trespass, rear loading dock Harbor Point Tower
| Occurred | Oct 18, 0142 |
| Reported by | K. Nguyen, Garage rover |
| Category | Trespass |
| Attachments | 3 photos · 1 Vault item |
Officer observed an individual inside the dock area after hours. Individual was asked to leave and complied at 0149. Dock door found unlatched and secured.
Review trail
An incident report is often the only record a client, an insurer or an attorney will ever see of your officer’s work. Incident Reporting gives every report the same structure, routes it through supervisory review and keeps a record of who shared it and with whom.
Who uses it
What it is built to fix
Reports vary by officer
One officer writes a paragraph, another writes a page. Key facts like time, location and people involved go missing.
Nobody reviews before it goes out
Reports reach clients with errors because there is no defined review step between the officer and the client.
Follow-up gets lost
An incident that needs a call back, a repair or a client meeting has no owner once the report is filed.
What Incident Reporting covers
Each capability is labeled with its current status, so you know what exists today and what is coming.
Structured report forms
AvailableCapture date, time, site, people involved and narrative in a consistent format.
Supporting documentation
AvailableAttach photos and files to the report they support.
Supervisory review
AvailableRoute reports to a supervisor to review, request changes or approve.
Evidence links
AvailableConnect a report to related items in the Evidence Vault without duplicating files.
Authorized client sharing
AvailableShare approved reports with designated client contacts and record each share.
Follow-up actions
AvailableAssign follow-up tasks to a person with a due date and track them to completion.
From the field to the client
Review and release are separate steps, each with a named person.
Write the report
The officer completes the structured form during or right after the shift and attaches photos.
Review for accuracy
The supervisor checks facts and wording, and either approves or returns it with comments.
Share with the client
The approved report goes to the client contacts authorized to receive it.
Close out follow-up
Any assigned follow-up is tracked until someone marks it complete.
How it works with the rest of ORVATRIX
On mobile
AvailableOfficers write reports and attach photos from ORVATRIX Field.
Supervisors review and approve reports from ORVATRIX Command.
Incident Reporting FAQ
Straight answers about what it does and where its limits are.
Is reviewing a report the same as releasing evidence?
No. Approving a report confirms its content. Releasing evidence such as video is a separate decision with its own access controls in the Evidence Vault.
How do clients receive reports?
Approved reports are shared with the client contacts you designate, and every share is recorded. Reports that have not passed review are never shared.
Can I customize report types?
Report categories are intended to be configurable so agencies can match the incident types their clients and service lines require.
Will ORVATRIX make my reports legally compliant?
ORVATRIX helps you document consistently. It does not determine legal sufficiency. Your reporting procedures should be reviewed with qualified counsel.
See Incident Reporting with your own operation in mind.
Bring a real site, a real schedule or a real report. We will show you how ORVATRIX would handle it and be clear about what is available now.
Free plan: 1 agency account and up to 5 client accounts.